It showing there is a new firmware released yesterday, but I appear to be several versions behind https://www.verizon.com/support/verizon-internet-gateway-arc-xci55ax-update/ This thread is archived New comments cannot be posted and votes cannot be cast 7 37 comments Top Do not restart the gateway when it's updating. Please sign in again to continue. Here's how to restart your 5G Internet Gateway. You must be connected to the 5G Home network to access the admin page. Here's how to configure parental controls for your Verizon Internet Gateway(ARC-XCI55AX). Please sign in again to continue. Here's how to set the router Admin password on your Verizon Internet Gateway(ARC-XCI55AX). Verizon 5G Home Internet plans and prices Verizon keeps things pretty simple. Here's how to view the software version your Verizon Internet Gateway(ASK-NCQ1338/ ASK-NCQ1338FA)is running. Please sign in again to continue. Alternatively, click Check for FTP OTA to check router firmware update availability. NOTE: This model of Verizon 5G Gateway does NOT support the use of external antennas. Due to inactivity, your session has expired. Below is a summary of some of the major changes: For more detailed information, please reference the device user guide for the latest details. $70 per month w/ AutoPay. 5G Home Plus. Improvements to LED behavior; includes during first time activation and scenarios where the gateway is not properly provisioned / activated. A new 2.4 GHz IOT radio will be available to allow you to keep Band Steering / SON enabled on your primary network while also enabling a dedicated 2.4 GHz SSID / radio connection where needed. Resolved an issue with Wi-Fi channel selection after disabling / enabling Wi-Fi settings, Resolved an issue where a separate SSID ending in -BH was being broadcast, Added a feature to resolve some disconnect / reconnect events in specific network conditions, Resolved an issue resulting in 3 red blinking LEDs every few minutes, Resolved issue in the webGUI where AM / PM was mixed up for noon and midnight, Modem updates for improved throughputs in specific network conditions, Added / revised messaging in webGUI for WPA / WPA2 support, Extended the initial bootup / setup sequence and blinking white LED to 5 minutes, Resolved a firewall issue that would require a device reboot to recover internet connection. What's changing: 9K views 6 months ago Verizon stealthily released a new 5G Home Internet Gateway with addition features and very importantly now has internal hookup for an external antenna connection! Verizon 5G Internet Gateway firmware upgraded to v5.33.117.1. We apologize for the inconvenience and we're working on having your service back to normal by 4/12/22. Here's how to enable / disable data for your Verizon Internet Gateway(ARC-XCI55AX) from the admin page. Here's how to restore your Verizon Internet Gateway(ASK-NCQ1338/ ASK-NCQ1338FA) to factory default settings. Order Online. Here's how to activate prepaid mobile broadband service via the self-serve portal. Verizon Internet Gateway (ARC-XCI55AX) Software Update Verizon is pleased to announce a software update for your device. New comments cannot be posted and votes cannot be cast. Is there a way to rectify the issues without new hardware? Extend your session by clicking OK below. Here's how to back up and restore the current configuration for your 5G Internet Gateway. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Please escalate. They're sent out in phases over a few weeks, so not all users get the update at the same time. Learn about set up, advanced feature use and navigation. Cookie Notice for your 5G Internet Gateway. There was an intermediate update in November, 1.2102.00.0117, but it was never added to T-Mobile's support page and was apparently only applied to replacement units sent to customers and never pushed to existing units. and our Verizon is pleased to announce a software update for your device. We need a resolution and a timeline. Verizon is pleased to announce a software update for your device. While signal is generally stronger the higher you go, theres also often more interference. 306 8.1K views 6 months ago The race is on and Verizon just took a leap forward with a new firmware update that adds a key feature to outshine T-Mobile 5G Home Internet especially for. Here's how to enable or disable devices connected to your 5G Internet Gateway(LVSKIHP). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Here's how to enable Wi-Fi Protected Setup (WPS) on your Verizon Internet Gateway(ARC-XCI55AX). The details: Check out our guide for that device here. Due to inactivity, your session has expired. System Update 2 The details: Release date: 01/12/2023 Software Version: 3.2.0.5 What's changing: Here's how to restore your Verizon Internet Gateway(ARC-XCI55AX) to factory default settings. I just noticed a new firmware was posted today. There are two options: you can choose whether you want a two-year price guarantee -- at $50 a month, including. What's changing: Please sign in again to continue. Have a phone you love? Waveform does not make any guarantees nor take any responsibility for damage caused to your unit when following these instructions. Have a phone you love? Since the Verizon 5G Internet Gateway supports a 4x4 MIMO connection, to get the fastest data speeds possible we highly recommend 5G LTE Routers that also support a 4x4 MIMO connection via four external cellular antenna ports. If your signal strength, measured as RSRP (Reference Signal Received Power) in 4G LTE and 5G networks, is stronger than about -100 dBm, a stronger signal won't speed up your connection any further. To check firmware version. I noted they added "IP Passthrough" among alot of other "fixes". Step 1: Power off the Verizon 5G Internet Gateway and unplug the power cable. Free shipping over $99. Firmware 3.1.1.17 was installed out of the box. Two changes I noticed right away were: There is a new option in wifi settings called "5GHz Wi-Fi DFS". The Verizon Internet Gateway (ASK-NCQ1338 and ASK-NCQ1338FA) will be going through a feature and webGUI migration with its firmware update to software version 3.2.0.14. Here's how to change the Wi-Fi broadcast settings for your 5G Internet Gateway. Release date: 06/22/2022 Step 6: Reassemble in the system in the reverse order of these steps. Here's how to establish a wired connection via Ethernet ports with your Verizon Internet Gateway(ARC-XCI55AX). Improvements to IP Passthrough feature, including scenario where the gateway would get stuck in IP Passthrough / webGUI would be inaccessible. The details: Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Updates happen between 1 am and 3 am PST; make sure your gateway is turned on during this time to get the update. Software Version: 3.1.1.28 Verizon Internet Gateway - Cannot Update Firmware I have had Verizon Home 5G for about a month now. on your Verizon Internet Gateway(ARC-XCI55AX). For the last 4-5 days, eero is going offline once a day. We disassembled the Verizon 5G Internet Gateway (ASK-NCQ1338) and after much poking and prodding, we came to the conclusion that Verizon has designed a device that cant have external antennas attached. From the Router Home screen, click System Settings . The current software update: Verizon Internet Gateway (ASK-NCQ1338) Software Update. Got the newer Verizon 5G Home Internet Gateway with SKU: ARC-XCI55AX (as shown on the bottom of the device)? Here's how to perform a signal test for your 5G Internet Gateway. Please sign in again to continue. Get up to $500 when you, Verizon Internet Gateway (ASK-NCQ1338 / ASK-NCQ1338FA) - Install Firmware Upgrade, 24/7 automated phone system: call *611 from your mobile. Order Online. Due to inactivity, your session will end in approximately 2 minutes. Here's how to view the device ID on your Verizon Internet Gateway(ARC-XCI55AX). No way to manually update that I can tell. Here's how to view the software version your Verizon Internet Gateway(ARC-XCI55AX)is running. Please proceed at your own risk. SIM Card Verizon Internet Gateway (ARC-XCI55AX) - View SIM Card Number Open-Sourcing Our COVID-19 Safety Protocol, Verizon 5G Internet Gateway (ASK-NCQ1338/FA/E) Optimization Guide, A thin prying tool or flat-head screwdriver, A secure container to keep screws and small parts safe while you work. As Verizon's 5G coverage continues to expand, its 5G Home Internet service becomes more competitive . vman10809. Extend your session by clicking OK below. Modem/System recovery improvements to reduce recovery time for modem crash scenarios. However, there's one big caveat: In order to improve your signal quality, you need to both aim and shield your outdoor antenna properly. on your Verizon Internet Gateway(ARC-XCI55AX). Several new advanced routing features / options will be made available, while some existing ones will be updated. Verizon Tech support said the modem was bad so they sent me a refurbished unit. The more bands you're connected to, the greater the bandwidth, and the higher your data rates. Due to inactivity, your session has expired. You may need to first push down on the SIM card for it to pop out of it's compartment. From our testing there isn't a way to feed cables into the Verizon 5G Internet Gateway (ASK-NCQ1338) and reassemble the unit. Here's how to set up port forwarding, an advanced networking option, on your 5G Internet Gateway. I've tried rebooting the box and unplugging from power for 10 minutes, but it still refuses to download the new firmware. Easy returns. Software Version: 3.2.0.14 Share Connect with us on Messenger I subscribed to 5G Home Internet 2 months ago and since then the ASK-NCQ1338 gateway has remained on the firmware that it shipped with, even though an update came out over 2 weeks ago (222146). Share Connect with us on Messenger Visit Community There doesn't appear to be an option to update it in the web interface. Find device-specific support and online tools for your Verizon Internet Gateway (ARC-XCI55AX). This 4x4 MIMO Log Periodic Antenna kit includes four cross polarized log periodic antennas to provide an even more meaningful signal improvement and they work best if you have direct line-of-sight to the tower. What's changing: Satisfaction guaranteed. It updated automatically at 11:00pm Pacific Time to version 3.1.1.21. Access the router admin page then click Status . *Unavailable for Verizon Internet Gateway for Business (ASK-NCQ1338E). Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. The current software update addresses the following: The details: This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches. The router arrived with a 1.04.00.10 firmware, which doesn't have any option to update it in the UI. Here's how to configure IP passthrough settings to use your Verizon Internet Gateway (ARC-XCI55AX) with other networking equipment (router, switch, etc.). Get up to $500 when you, 24/7 automated phone system: call *611 from your mobile. Besides this they're also using cgnat or ipv6 and not giving ipv4. Get up to $500 when you, 24/7 automated phone system: call *611 from your mobile. Our instructions described later will guide you through how remove the Verizon 5G Internet Gateway's SIM card. Due to inactivity, your session will end in approximately 2 minutes. This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches. Due to inactivity, your session will end in approximately 2 minutes. How to: Self Setup the Verizon Internet Gateway | Verizon Verizon 445K subscribers Subscribe 1.3K 308K views 1 year ago Set up your new 5G Home Internet with ease, using our brand new. As you might expect, using outdoor directional antennas can help increase the signal strength. I really don't want to interrupt the internet use in the house to wait for the gateway to get activated as a primary router. 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Of these steps more competitive made available, while some existing ones will be made available, some... 50 a month, including scenario where the Gateway would get stuck IP! Version your Verizon Internet Gateway ( ASK-NCQ1338 ) and Reassemble the unit the... Your Verizon Internet Gateway ( ARC-XCI55AX ) and prices Verizon keeps things pretty simple, click system.! Have had Verizon Home 5G for about a month, including scenario where the Gateway get... Call * 611 from your mobile access the admin page updated automatically at 11:00pm Pacific to...
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